{"id":5055,"date":"2023-04-28T17:06:05","date_gmt":"2023-04-28T15:06:05","guid":{"rendered":"https:\/\/www.segretaria365.net\/solutions\/automotive\/"},"modified":"2024-03-16T15:33:39","modified_gmt":"2024-03-16T14:33:39","slug":"automotive","status":"publish","type":"page","link":"https:\/\/www.segretaria365.net\/en\/solutions\/automotive\/","title":{"rendered":"automotive"},"content":{"rendered":"\n\n  <div class=\"banner has-hover has-parallax\" id=\"banner-1179511212\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" data-parallax=\"-5\" data-parallax-container=\".banner\" data-parallax-background>\n            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1386030750\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h1 style=\"text-align: center;\">Automotive<\/h1>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1386030750 {\n  width: 100%;\n}\n#text-box-1386030750 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1179511212 {\n  padding-top: 600px;\n}\n#banner-1179511212 .overlay {\n  background-color: rgba(0,0,0,.5);\n}\n<\/style>\n  <\/div>\n\n\n\n\t<section class=\"section\" id=\"section_297849562\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-25195403\">\n\n\n\t<div id=\"col-1169156389\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>With the services of Secretary365, communicating with your clients will no longer be a problem.<br>So you can concentrate on your work!<\/h3>\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1169156389 > .col-inner {\n  padding: 40px 0px 20px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1212798129\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >ASSISTANCE<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\n<p>We guarantee a constant manning of trained and qualified staff capable of taking all incoming calls Monday through Saturday from 8:00 am to 8:00 pm.  <strong>This means not missing any job opportunities.<\/strong><\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-771488285\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_493240833\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-1024x683.jpg 1024w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-600x400.jpg 600w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-300x200.jpg 300w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-768x513.jpg 768w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-1536x1025.jpg 1536w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-elettrauto-segretaria-virtuale-segretaria365_web-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_493240833 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>coupon booking<\/h3>\n<p>Offer a simplified <strong>coupon booking<\/strong> service<\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-178223099\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1469037465\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-1024x683.jpg 1024w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-600x400.jpg 600w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-300x200.jpg 300w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-768x513.jpg 768w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-1536x1025.jpg 1536w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1469037465 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>optimizes job scheduling<\/h3>\n<p>Fill your workshop&#8217;s <strong>weekly<\/strong> operational <strong>schedule<\/strong>.<\/p>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-561934997\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_735848184\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"679\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-1024x682.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-1024x682.webp 1024w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-600x400.webp 600w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-300x200.webp 300w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-768x512.webp 768w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-1536x1024.webp 1536w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2022\/01\/shutterstock_1607982631-scaled-1-2048x1365.webp 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_735848184 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>customer satisfaction<\/h3>\n<p>Secretary365 manages <strong>customer satisfaction<\/strong> on your behalf by increasing your company&#8217;s perception of quality<\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_297849562 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 60vh;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_2019672054\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1307676103\">\n\n\n\t<div id=\"col-418382068\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >SALE<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1819688634\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1903853257\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-1024x683.jpg 1024w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-600x400.jpg 600w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-300x200.jpg 300w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-768x513.jpg 768w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-1536x1025.jpg 1536w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2021\/04\/soluzioni-segretariato-automotive-cencessionaria-segretaria-virtuale-segretaria365_web-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1903853257 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>New sale<\/h3>\n<p>Through customer satisfaction activities, we are able to identify new customers who have a need to purchase a new car<\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-814102352\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_256196183\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"280\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2023\/04\/noleggio.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2023\/04\/noleggio.jpg 380w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2023\/04\/noleggio-300x221.jpg 300w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_256196183 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Long-term car rental<\/h3>\n<p>We procure new customers interested in leasing vehicles<\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-358945769\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_980008875\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:75%;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"350\" src=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2023\/04\/upsell.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.segretaria365.net\/wp-content\/uploads\/2023\/04\/upsell.webp 525w, https:\/\/www.segretaria365.net\/wp-content\/uploads\/2023\/04\/upsell-300x200.webp 300w\" sizes=\"auto, (max-width: 525px) 100vw, 525px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_980008875 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3>Upselling<\/h3>\n<p>Presentation of new models, invites new customers to <strong>test drives<\/strong><\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2019672054 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  min-height: 60vh;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1611347763\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1125806297\">\n\n\n\t<div id=\"col-213923355\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Request information<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n\n\n\n<div class=\"frm_forms  with_frm_style frm_style_stile-di-formidable\" id=\"frm_form_17_container\" >\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form \" id=\"form_fp2p_tabb1222\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_hidden\">Automotive<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"17\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_17\" id=\"frm_hide_fields_17\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"fp2p_tabb1222\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_17\" name=\"frm_submit_entry_17\" value=\"4a9fe59c82\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/5055\" \/><div id=\"frm_field_339_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm6 frm_first\">\r\n    <label for=\"field_o15gz3f8e6f3ac333\" id=\"field_o15gz3f8e6f3ac333_label\" class=\"frm_primary_label\">Ragione sociale\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_o15gz3f8e6f3ac333\" name=\"item_meta[339]\" value=\"\"  placeholder=\"Ragione sociale *\" data-reqmsg=\"Inserisci il nome della tua azienda\" aria-required=\"true\" data-invmsg=\"Testo non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_354_container\" class=\"frm_form_field form-field  frm_none_container frm6\">\r\n    <label for=\"field_18e31a3\" id=\"field_18e31a3_label\" class=\"frm_primary_label\">Sito web\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_18e31a3\" name=\"item_meta[354]\" value=\"\"  placeholder=\"Sito web\" data-invmsg=\"Testo non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_341_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm6 frm_first\">\r\n    <label for=\"field_jdofgd5350dc24833\" id=\"field_jdofgd5350dc24833_label\" class=\"frm_primary_label\">Indirizzo\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_jdofgd5350dc24833\" name=\"item_meta[341]\" value=\"\"  placeholder=\"Indirizzo *\" data-reqmsg=\"Questo campo non pu\u00f2 essere vuoto.\" aria-required=\"true\" data-invmsg=\"Testo non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_343_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm6\">\r\n    <label for=\"field_ak8zob71f7ff8b733\" id=\"field_ak8zob71f7ff8b733_label\" class=\"frm_primary_label\">CAP - localit\u00e0 - provincia\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_ak8zob71f7ff8b733\" name=\"item_meta[343]\" value=\"\"  placeholder=\"CAP - localit\u00e0 - provincia*\" data-reqmsg=\"Questo campo non pu\u00f2 essere vuoto.\" aria-required=\"true\" data-invmsg=\"Testo non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_345_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm6 frm_first\">\r\n    <label for=\"field_dmxdm7215acc9fb33\" id=\"field_dmxdm7215acc9fb33_label\" class=\"frm_primary_label\">Telefono\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input  type=\"text\" id=\"field_dmxdm7215acc9fb33\" name=\"item_meta[345]\" value=\"\"  placeholder=\"Telefono *\" data-reqmsg=\"per procedere \u00e8 necessario fornire un recapito telefonico\" aria-required=\"true\" data-invmsg=\"Testo non \u00e8 valido\" aria-invalid=\"false\"   \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_342_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container frm6\">\r\n    <label for=\"field_3dxp1i8e1e88780c33\" class=\"frm_primary_label\">email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_3dxp1i8e1e88780c33\" name=\"item_meta[342]\" value=\"\"  placeholder=\"email *\" 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